Nexa — regarding nexa card

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Dear sir/mam,
It's been long time since following for the reimbursement of nexa card issued at the time selling car about 4 reminders mail had sent but no resolution to my problem. Making fool to the customer is now became the most popular thing here, actually it is about card which they sell and say you will get profit every time you spend money and redeem facility is available at all centre but it all goes false.
No one is responding at nexa regarding same so at last here i request you to kindly intervene into this matter and take possible suitable action against them against resolution of my problem.
Since just because of this not only many of them being fooled.
So here i request you to that amount w. R. T to time & doing fraud must be reimburse to me.
Your intervention required.

Regards,
Ashish singh