Nexa — service - replacement of defective wheel bearing

Address:50-20-4312,Devanagar Road Kurnool, Kurnool, Andhra Pradesh, 518001

I have purchased maruthi suzuki baleno (Nexa blue color) from your nexa showroom, secunderabad in august 2018. I am a government official living at kurnool and working at nandyal. Daily i will be plying between kurnool and nandyal. Few days back i have observed sound in the left side back wheel. I have approached my nearest maruthi suzuki dealer m. S. A motors. Kurnool and they have inspected the vehicle and diagnosed the problem as defective wheel bearing. I have inquired with the service manager aadil and he told me that it will take take at least one month 15 days time for ordering for the product and replacement as the product has to be delivered from gaziabad. I am really at a loss to understand maruthi suzuki dealer based at district head quarters kurnool can't replace a small product such a wheel bearing. Can't they maintain stock of such small product wheel bearing?. I am a government officer and renowned customer of maruthi suzuki and i need services of my baleno daily as i am plying daily from kurnool to nandyal and back. Plz do the needful to replace the wheel bearing for my baleno immediately.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NEXA
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    454
    Pending
    0
    Resolved
    11
    NEXA Phone
    +91 11 4678 1000 [Press and Media]
    NEXA Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all NEXA contact information