Nextra Teleservices — Falsely closing my tickets

I am using nextra since last 3 months and i have raised over 26 tickets in this period.
Really this is some ultra bad service i have ever seen in my entire life.
My last problem consists of over 20-30 disconnection per day and with a ping loss of over 30%.
But they are falsely closing my tickets saying the issue is resolved. It has been over 1 month i am facing this issue.
Please help in this tough situation to get it resolved. I have tried everything i can to get it fixed, but they just do not do it.

Customer id: 2141159

Please it is a request do something with them. I do not want to make my move legally into court, wasting my time anymore.
Just see the figures, 26 tickets in just 3 months.
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    Nextra Teleservices Phone
    +91 92 1259 9911
    Nextra Teleservices Address
    Plot No 17-18, Udyog Vihar, Phase-1, Phase I, Dundahera Village, Sector 20, Gurgaon, Haryana, India - 122016
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