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Nextra Teleservices — refund of router is not processed in last 18 months even after 15+ followup calls

I had a nextra connection in delhi, there were 1500 as deposit against the router. I had to move pune, so i closed my connection and returned router in feb 2018.
After that i followed up on refund for approx 15 time (Request no: [protected]), everytime i am getting the response that refult would be processed in next weeek but till date i didn't get the refund on it.

Complaint Status


[Aug 25, 2019] Nextra Teleservices customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Customer care services are very pathatic.

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    Plot No 17-18, Udyog Vihar, Phase-1, Phase I, Dundahera Village, Sector 20, Gurgaon, Haryana, India - 122016