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[Resolved]  Ngpay — money not refunded

i had tried to making an top up on 20/03/15 from ngpay account. The recharge was not made and instead amount is deducted from the bank account. i.e 300 rupees. recharge was not done but amount is not refunded. Transation id : NGPAY[protected] Date : 20/03/15. Time : 7:04:08AM. please refund the amount as early as possible. MY mail id is [protected]@gmail.com.
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Complaint marked as Resolved 
Apr 10, 2015

Complaint Status

ngpay customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2015
ngpay Customer Care's response
Dear Customer,The refund for the disputed transaction was processed from our end on the 22nd of March 2015, please find the Bank reference No. (ARN No.) below for your reference. If you have not received the refund yet request you to quote the reference no with the bank. ARN No. (acquirer reference number) is 74766515082511939549138 Team ngpay.
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Dear Customer, The refund for the disputed transaction was processed from our end on the 22nd of March 2015, please find the Bank reference No. (ARN No.) below for your reference. If you have not received the refund yet request you to quote the reference no with the bank.

ARN No. (acquirer reference number) is 74766515082511939549138

Team ngpay.

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