NIIT — Complaint against Fraudulent trade practice by Dwarka (New Delhi) NIIT centre

Address:

New Delhi, Delhi

My daughter RUPASHI GADIHOKE wanted to enrol for only C & C++ courses at your Dwarka NIIT centre but was advised and persuaded by the receptionist and Meenakshi Maam to go in for PCCV2 program as according to them it would be beneficial for her as she had then planned to do her B tech in IT. It was also promised by them that these four courses would be completed within two months i.e. Jun & Jul – the time available to her before her college began. Accordingly my daughter enrolled for the C, C++, DS & SQL programs at NIIT Dwarka and paid Rs 16854 on 05 Jun 14. My daughter was regular in attending the classes but inspite of that only two courses namely C & SQL could be completed till the first week of Aug and no reason was given by the NIIT Dwarka centre for the delay. In the first week of Aug my daughter had to join college and there is no time available to thereafter undergo the other two courses. When we asked for refund of the fees for the two courses not conducted in the promised time frame we were refused the refund by Meenakshi Maam & Mr Sanjay Sharma who said that Mr Dev Raj (their boss ) had declined the same. In view of the above, it is requested that we should be given the refund for the two courses not attended by my daughter other wise it is clearly a case of fraudulent trade practice to lure customers and give them false promises. If not given the refund which is due to my daughter I intend to pursue the case in Consumer Court and in newspapers which will give negative publicity to your institute. Hope you please take a considerate view of the above and refund our rightful and hard earned money. Mrs Richi Gadihoke