NIIT — Highly disappointed

Address:

110091

Dear sir/madam

With reference to my telephonic conversation with a customer care executive, this mail is to inform you that i - rhythm sidana, who joined niit preet vihar for microsoft excel advanced (S[protected] batch march to april was given a commitment of completion of course with a month. I choose saturday-sunday batch 1:30-3:30 where they would teach me. I had my final semester graduation exams and before that i wanted to complete the course. Till date 22nd june 2016 i'm unable to complete the course.

For first 5 classes they never informed you the correct timings, classes took place on saturday's only not on sunday's. The classes started at 1:50 and the theoretical classes ended at 2:30 and then they use to ask us to practice in their computer labs with no example sheets.
They taught us in rush, with an hour they use to teach half of the syllabus with no examples.
Infact i received the books in my last class.

I was asked to re-arrange and join the class in june by the head when i complained, then also i went to attend the classes but they made me sit in-front of a computer with a live class session where i was given 0% practical knowledge.

I then myself asked my teacher to teach me some major important microsoft excel things, but she use to always put excuses and i use to travel 10kms every saturday past 3 weeks to listen to those excuses and come back home then afterwards.

I request you to please initiate my refund of 3, 250, it's my hard earned money and i cannot let it go as a waste. I took a trial class in some other institute where they are charging me 3, 000 rupees but their quality of teaching is extremely good.

Regards,
Rhythm sidana
(E) : [protected]@gmail.com