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[Resolved]  NIIT — take admission by making false statements.

My name is RITIKA BANSAL and I have enrolled myself for post graduate diploma in finance and accounts with gst at niit, cp branch new Delhi. At the time of admission they said that the duration of the course is four months and there will be morning batch for this course from 9 to 11am means 4 hours classes from Monday to Saturday and the classes will commence from 10th of june But the classes actually started from 17th june and now they are giving me 2 hours classes in a day and only 4 days a week. The schedule for the classes is as follows-
Monday and Saturday - 1:30 to 3:30 pm
Wednesday- 11:00 am to 1:00 pm
Friday- 11am to 3:30 pm
They changed the entire schedule and at the time of admission didn't inform me all this and lied to me. Even my two classes have gone till now and they didn't inform me that the batch is started. i called them daily and they always told me that we will inform you about the classes but they didn't inform me .
Sir, i am pursuing other courses and cs too and i have classes for the same in the afternoon and i informed all this to them at the time of admission and they said me too that Don't worry we will keep the batch in morning that is from 9am to 1pm. It's not possible for me to adjust with their changing schedules. I called them so many times but they are even not picking up my call.
The counsellors at niit were saying that they will try to shift the batch in morning but today i spoke to one of their old student who is in my batch and she told me" that she took admission here in March and they started classes in may
After she forced them by daily calling them to start the classes and they told her too that they will try to shift the batch in morning but nothing happened like that and now it will take her 6 months to complete the course and even the faculty who is teaching us takes classes at other branches of niit in the morning so it's not possible for her to teach in the morning and the second faculty who will teach us advance excel comes on the centre at 11:30am and not before that. Even books are not provided to her till date and no attendance is taken. They lied to her too.
When my father talked to them about refunding my fees they said they will change the batch from 1:30 to 3:30 pm to 11am to 1:00 pm and said please let the student take first class. I went there and talked personally to the faculty and the faculty told me that she will take classes from 1:30 to 3:30 pm. The people there are telling me different things .
They are lying to me again and again sir.
I am not that much financially strong and the amount that i paid to them that is Rs.18290 is a huge amount for me.
I trusted them as niit is a known institute but now what they are doing to me is beyond my imagination.
i can't trust them now .
Sir, please help me in getting my refund of Rs. 18290. I will really thankful to you please help me in this regard and help me in getting my refund.
Complaint marked as Resolved 2019-07-21 04:40:51

Complaint Status

[Jun 18, 2019] NIIT customer support has been notified about the posted complaint.
Verified Support
NIIT Customer Care's response Jun 20, 2019
Dear Student,


Thank you for sharing your concern.

Request you to get back to us with your student id at [protected]


Complaint comments  1 Comment     Updated: Share0Tweet0


He is am provied you cartifict becuse you are tranfarm the other barnch
am toking that branch say your is old branch
but that branch HOC is say not provied you contact a new branch
new branch is bangloar, karnataka

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