Nike India — football

Address:400708

I got a football on 9th august and after a shot while playing, air of the football was burst and i guess it’s damaging. I don’t have the bill. But i asked in near by branch if nike about this case they told us that if you gave your number they have a copy of bill. And when i call the branch from where i got the ball they said we can’t exchange or refund in this case.
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I order it on sept 28 and I didn't receive and it's been 10 days with no refund too please Myntra help me out

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