Nike India — nail in shoe

Address:Bhopal, Madhya Pradesh

We bought a nike shoe from reliance footprints, db mall, bhopal which has a nail inside it. Already the customer using it is diabetic and any sort of cut in foot is very risky for diabetic patient. I am attaching the pics of shoe and socks which got torn because of the nail which he wore for morning walk. It’s a request, look over it and give a response as soon as possible. Nike being such reknowned world wide brand, nobody would expect such a big defect.
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I just had purchased a nike casual perfume on nykaa Earlier i had the deodorant but the thing is both the bottles are same but fragrance is different. What’s the reason behind this can you check please. Thanks.

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