Nike India — NIKE Air shoes purchased from South Extension 1 Store in New Delhi, misbehaviour

Address:

No G, 11, South Extension I, Block G, New Delhi, Delhi 110049

I purchased a pair of AIR Shoes from Nike Store in South Ex Delhi on 3rd April 2023, however on very next day I got a spot on front net which was not get cleaned, I registered the complaint on 6th April on nike online forum and they suggested me to visit to store. But store manager behavior's was extremely rude and not acceptable. When I reached out to store with my family, store manager behaved so badly with us, he did not even check the online complaint for us, I kept on telling him to please evaluate the spot carefully, But he was rigid enough and told rudely that he will mention it is a customer fault and will reply to my case.

I have been using Nike and other top shoes brands since last 10 years but this time I got completely shattered by the behaviour of staff at South Ex Store.

Detail of store manager
Sachin Sethi
Store manager
South ex
Employee id
CIPL97