Nike India — nike shoe complaint

Address:

Thane, Maharashtra, 400604

Dear sir,

I have bought nike shoe from nike factory, rmall, mulund west on 12th aug 2017 with shoe details as below:
Shoe item no:[protected]
Cost: 7295.00

I would like to bring to your notice that my nike shoe condition has gone very bad within a year of buying it even after me using my shoe very rarely and hence i would like to lodge an official complaint on the same.

I was really surprised and angry to see the condition of the shoe from such a branded company even after spending more that 7000rs for such a shoe. Does our money value is so less to you? Don't you think any shoe with such huge amount should work for atleast 2-3 years?

I have been using nike brand from past couple of years but i never had such a bad experience and i would request you to please look into this on a serious note if you want people to continue using your brand.

Pfa the bill and shoe pic for your reference.

Note: i went to the nike factory store and they agreed with me that this is really a manufacturing defect but they are unable to do anything as this has passed warranty phase.

Request you to please look into this urgently and reply on this as we as a customer gets really disappointed on this and don't expect a brand like nike can manufacture shoes like this.

Thanks,
Sumit