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[Resolved]  Nikon India — delay in service

I have given my nikon 50 mm 1.8d lens which is originally of about 6000 rs new, i gave them for servicing as my focusing ring was bit jam, they have given me the estimate of service of 2548 rs & that too of only labour charge (Not mentioning which part is to be corrected or replace & of what price), my complaint num:sut-005676, date of compl - 16 april, almost 16-17 days have passed, still they are saying of next week (As earlier they did)..
delay in service
delay in service
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Complaint marked as Resolved Jun 3, 2019

Complaint Status


[May 02, 2019] Nikon India customer support has been notified about the posted complaint.
Verified Support
Nikon India Customer Care's response May 03, 2019 Dear Team,

The product was moved to Nikon India HO, Gurugram for repair as the same need special tools for repair.
The product is repaired today and status is informed to complainant.

Please feel free to write in case of any further query.
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    Nikon India
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    119
    Pending
    0
    Resolved
    50
    Nikon India Phone
    +91 12 4468 8500 (Tech. Support North)
    +91 22 4092 5555 (Tech. Support West)
    +91 33 4021 8500 (Tech. Support East)
    Nikon India Address
    Plot No.71, Sector 32, Institutional Area, Gurgaon, Haryana, India - 122001
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