Nikon India — not replacing part under warranty

 
2 Reviews
Pune, Maharashtra, India
 Aditya Daipuria on May 11, 2018
I had given my nikon d5200 in pune service center because of blurry viewfinder. They told me that my product is in warranty and diopter will be replaced under that, yesterday i got a call from service center and they told me that they can not fix this under warranty as there is internal damage, i asked them how i can damage the internal part of the camera if it was not dropped earlier by me and diopter is only used 2-3 times till now after listening this there answer was they are agreeing all this but they can not fix this under warranty.

This type o[censored]nprofessional reply is not expected from nikon service center.

Please help me on this asap.

Service req:pne-005078

Complaint Status


[May 11, 2018] Nikon India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I had given my cam for service at authorised centre named mata electronic, Bangalore... N the person is not responding properly nor giving my cam back ... ... He is saying do whatever... U got pay heavy money ... Without fixing it ... They are looting money in the name of Nikon authorised centre

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    Nikon India - not replacing part under warranty