Nikon India — not replacing part under warranty

 
2 Reviews
 Aditya Daipuria on May 11, 2018
I had given my nikon d5200 in pune service center because of blurry viewfinder. They told me that my product is in warranty and diopter will be replaced under that, yesterday i got a call from service center and they told me that they can not fix this under warranty as there is internal damage, i asked them how i can damage the internal part of the camera if it was not dropped earlier by me and diopter is only used 2-3 times till now after listening this there answer was they are agreeing all this but they can not fix this under warranty.

This type of unprofessional reply is not expected from nikon service center.

Please help me on this asap.

Service req:pne-005078

Complaint Status


[May 11, 2018] Nikon India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I had given my cam for service at authorised centre named mata electronic, Bangalore... N the person is not responding properly nor giving my cam back ... ... He is saying do whatever... U got pay heavy money ... Without fixing it ... They are looting money in the name of Nikon authorised centre

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    95
    Pending
    0
    Resolved
    2
    phone
    +91 12 4468 8500 (Tech. Support North)
    +91 12 4468 8514 (Repair & Service)
    +91 22 4092 5555 (Tech. Support West)
    location
    Plot No.71, Sector 32, Institutional Area, Gurgaon, Haryana, India - 122001
    Nikon India - not replacing part under warranty