Nikon India — Poorly built nikon dslr d7200, service order so/16-17/005550

Address:	122001
Website:	www.nikon.co.in/en_IN/about/contact_us

I bought this top of the line DSLR from Nikon DSLR Zone in Kolkata on 14/05/2016. In the subsequent trip in Africa, the camera goes through absolutely normal usage but I noticed the top LCD is broken and then observed the back cover seal is having hairline gap. When I took it to service centre they even refuse to take warranty card and without looking into it blatantly said its a problem due to user handling and warranty doesn't cover it. I have been using DSLR for last 24 years and using Nikon for 20 years and used it always with care and never faced such situation. Later Nikon sent me snaps that the latch inside the body is broken due to some impact as they inferred but there is no apparent scratch or impact mark in outside body which clearly indicates the body is absolutely poorly built and can't withstand a normal usage impact that a camera should withstand at this price point. They repaired on chargeable basis and claimed 8715/- for repair charge on a product of 70000/- price sold merely a month back and fully under warranty just showing some flimsy ground and avoiding their responsibility as manufacturer. I want them to absorb the charge of repair and send an apology for this abject harassment to customers.