NIOS — nios transaction failed but payment fee debit my account

Address:

Deoria, Uttar Pradesh, 263160

I was nios b. Ed brij course apply online then b. Ed fee payment is failed but fee charge is deducted my account.
Transaction date is 13/12/2017
Transaction deducted amount rs.5011.80
Transaction generate reference is igacnqmnm1
Transaction mode is sbi netbanking
Please refund my deducted amount.
Please sloved this problem
Regard by
Sanjay dhali