Nirmiti Hotels, Clubs & Resorts — fraudulent sales promotion activity

Address:Thane, Maharashtra, 400601
Website:www.nirmitiresortsandclubs.com

Fraud. The company seems to be indulging in fake sales promotion activity for getting memberships and fooling people. When you win a gift voucher through their sales promotion activity which entitles you for free stay at their resort, even if the rooms are available they won't give you the rooms. The reasons given would be not available, quota system, etc. When confronted that the front desk of the hotel has confirmed availability of rooms and also there are various websites offering the room booking option, i got the most bizarre and absurd excuse of my life, that there is quota system for room allocation and i can get paid room but not complimentary room. E-mail communication goes back and forth and is being passed on to other people and then they suddenly stop replying to the e-mails. Highly unprofessional, inhospitable and unethical hospitality group. People should stay away from taking membership to avoid dissatisfaction. Let's see what the top management has to say after the review, as the bottom line people seem to be least bothered. (If at all they want to know the entire details of the episode, all communication with the people happened with my other e-mail id - [protected]@hotmail.com)
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    Thane
    Maharashtra
    India
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