[Resolved] Nissan Motors — Defective wheel with rim | |||||
Sir, Please refer to trail mail. I had handed-over that defective wheel with rim to your authorised service centre i.e., Central Nissan, Ahmedabad on 20.05.216 to Mr. Jignesh (Mobile No.[protected]) for solving problem of defective tier but you could not change my tier .In return your executive committed that they will provide discount in other works in my car next time of an amount of Rs.3000/-against defect. On 06.05.2017, I went to the said service station to enquire about the status of defective wheel and for bringing my Stepney and I came to know that they have lost it. For the same, they have given an excuse that previous manager(Mr.Jignesh) has left the job and he is the only person who is aware of the whereabouts of the wheel. Later on they showed me an old wheel which was lying in the service centre and asked me to accept this. I have never seen such a great service. Now I can understand that why Nissan is not successful in India. It seems that your service centres are like joker in a circus of Nissan. I salute Maruti and Hyundai for their services. I request you to look into the matter and reply as soon as possible. I will never suggest any of my friends/relatives to purchase Nissan Vehicles. Was this information helpful? | |||||
Jun 16, 2019 Complaint marked as Resolved They solved my problem and took quick action. Nissan Motors customer support has been notified about the posted complaint. | |||||
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