Nissan Motors — only cash accepted in kaysons nissan, siliguri

Address:

Darjeeling, West Bengal

Dear sir,
I own a nissan terrano xv for the past 4 years and had taken it for servicing yesterday to kaysons nissan service centre, siliguri. After my spares were changed and all necessary faults fixes my bill amounted to inr 73, 899/-. I wanted to pay by cheque or debit card but to my utter surprise the accounts team informed me that they accept only cash. They don't accept cheque or card, nd when i asked why they told me that this is company policy. I don't know of any other establishmemt which has these policies except you and i think this is illegal too. They told me that if i pay by card then i will have to bear 2% commission on the bill amount, i agreed to pay the 2% but i requested that they should have the same written on the bill, which they flatly denied. I was compelled to borrow such a huge amount in cash from a relative and left me embarrassed, deceived and humiliated. I have been such a loyal customer to nissan and hold the car in high regard, but this cheating and scamster mentality of your service center and company i am being forced to switch to an alternative, toyota, has great service. To top it all off, after paying in cash while i drove home at night due to delays in the service time, the car broke down as the rear right wheel had its brake fluid leaking and i was forced to ground the car and continue the harrowing night. This is i felt a scam in the end and i regret owing a nissan terrano xv.
With disregards
Sherap namgyal bhutia,
Pelling, west sikkim, india
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