[Resolved]  Nobroker.com — Harassment in refunding deposit of tenant who is getting transferred

Address:Nobroker. Com, #374, 23rd cross road, sector 7, hsr road,bangalore-560102
Website:Www.nobroker.in

Hi,
I am a property owner in blore city given to nobroker. Com for property management ref id CPBAN8199

1) Their relationship managers like Miss Netra either don't respond for 3 weeks or resign and go. Same thing with alloted field manager. Fedup with delayed response after leaving message on their landline numbers, I had served emailed " Termination of contract "
2) also informed them my Tenant Miss Shruti who is getting transferred out of station on 30th nov 2022, needs to be returned her portion amount of Rs 21000 deposit kept with nobroker. Com
3) Informed them that new broker will arrange repainting, repairs etc and charge the bill to outgoing tenant shruti.
4) Mr Krishna kant had called me few days ago promising the refund, after that nothing happened
5) manager Nethra who was not responding since 3 weeks to me, then shot email to my tenant Miss Shruti, asking her to do repairs n repainting in furnished flat, nobroker will then inspect it n refund 21000 after that.
6) There is no response to further calls, emails of both myself, and my Tenant Miss Shruti by Miss Nethra, nor is too management of nobroker bothered to intervene and resolve the issue with their brand reputation at stake.
7) Now it's been few days we both are running pillar to post asking for 21000 refund to my tenant.
Sincerely,
Rohit
Mob [protected]
Staying out of station
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Jan 12, 2023
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2022
NoBroker Customer Care's response
Hi Rohit, we have transferred the deposit amount to the tenant. Hence, we are closing your complaint. We will certainly try to be more prompt in the future.
Complaint comments 

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Hi Rohit, we understand that your expectations were not met with our service. Please give us a chance to investigate what went wrong and share your registered number so that we can check this with our team to arrange a call back on priority.
Hi Rohit, we have transferred the deposit amount to the tenant. Hence, we are closing your complaint. We will certainly try to be more prompt in the future.

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