[Resolved]  Nobroker — complaint of not responding and not refunding amount

Hello no broker,

Order id:hsri — 1

Complaint of not responding and not refunding amount.

My name is ravikiran k s & i have registered with no broker with mobile no. I have made a booking for packers & movers based on the promise from your executive team that on cancelation the booking amount will be refunded back to my bank account.

I have been following up with no broker customer care executives on the phone number[protected], i have called many times and got response saying cancellation taken and concerned team will get back to me. But no one turned up to calling me back or reembursed the money.

I'm not understanding what's happening here, when the no broker team wanted me to book a slot in advance because of covid 19 called me like 100 times to get me book the slot and promised me of refund if cancelled and now, when i want to cancel there is no proper response only and instead i was made to follow up you guys like anything and calling you guys lot of time to get my money back. Customer care guys make false promises to convince and get people to book, this is not fair.

Please do respond on this.

Regards,
Ravikiran k s