Nobroker — Credit card fraud

Address:46 Raj Samrat Nagar Phase 2 Near J K Road Bhopal

Hey, I'm DEEP CHATURVEDI
This complaint is regarding the unauthorized transactions that took place using my credit card on 6th of APRIL 2023 through NOBROKER TECHNOLOGIES BANGALORE.

The transaction mails/messages were as follows:-
---****** is the OTP for your transaction of INR 19753.11 at NOBROKER TECHNOLOGIES on your RBL Bank Credit Card (7660). Valid for one time use. Do not share it with anyone.
--- Hi, you have spent INR 19, 753.11 at NOBROKER TECHNOLOGIES Bangalore 01:24 pm using your RBL Bank lazypay Credit Card (XXXXXX). Your available Credit Limit is INR 4943.96
I got mails from RBL alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
Kindly help me in this.
and contact me on deep.[protected]@gmail.com
+2 photos
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Comments

Hi Deep, thank you for bringing your concern to our attention. We value our customers' feedback & take it very seriously. We want to assure you that we have a dedicated team working to prevent such fraudulent activities on our platform. Please be assured that we are taking all necessary steps to reduce these occurrences and provide a safe and secure experience for our customers. However, kindly share your registered contact details so that we can look into it and do the needful on priority.
Deep Chaturvedi's [Complaint's author] reply, Apr 21, 2023
my contact details are
[email protected]
+918827477083

please contact me asap

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