[Resolved] Nobroker — Fraudulent call sbi credit card _ no broker rent paid

Sheela Santhosh

Address:

No 11 kalidasan street perriyar nagar pallikaranai chennai 600100

Sir/Madam,

I am J Mary Jaya Sheela, holding a SBI credit card vide card no ([protected]). Today[protected] at around 5.30 pm I got a call from the number +[protected]. One Mr. Raghu Ram iyer who claimed to be from State Bank Of India Nungambakkam branch was on the call. He spoke to me about increasing my credit card limit. I believed him as he mentioned all my details correctly including the amount for which I had applied for a limit increase. after which my credit card got debited for Rs. 8080 towards "no broker rent"
Immediately I realised this is a fraud call and blocked my card through the SBI mobile app and also lodged a transaction dispute claim in their app. I also made a call to SBI customer care who advised me to lodge a formal complaint with the cyber crime cell. Therefore I request you to look into my complaint and do the needful at the earliest.

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Aug 12, 2021

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2021

NoBroker Customer Care's response Hi Sheela, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.