[Resolved] NoBroker — grooms negligence
Bengaluru, Karnataka, India
Lilifenharsha on May 14, 2019
I’m dr. Sriharsha, currently a resident of chennai. I’ve an apartment in bangalore for rental purpose and i’ve taken a plan with nobroker for the rental help in january since i’m not there to show my apartment around. My relationship manager is kiran singh. Since january, her response has been pretty poor. I’ve received hardly 2-3 calls from her over the last 4-5 months. I’ve repeatedly tried to contact her but in vain.in the last month, she hasn’t called back inspite of repeated requests for calls. I’ve even called the customer care and complained, but again no response. My flat keys are with no broker agents and i’m unable to contact them. This has caused me undue stress and loss of rent for 5 months with no possession of keys to my own apartment. So kindly accept my complaint and do the needful.
Complaint marked as Resolved Jun 14, 2019
[May 14, 2019] NoBroker customer support has been notified about the posted complaint.
Verified SupportNoBroker Customer Care's response, May 14, 2019
This is definitely not the standard of service our customers have come to expect from us, we would request you to share us your contact details and allow us sometime so that our team can work on the issue on priority basis and get back to you.
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