[Resolved] Nobroker — Home Renovation Service

[Resolved] Nobroker — Home Renovation Service

S susain80 from Kolkata, West Bengal Dec 7, 2022 Dec 9, 2022 This thread was updated on Dec 9, 2022

Myself currently living out of India took NoBroker Home Renovation services on 1st week of October 2022(Only for Kitchen and some other minor fixes) in my Bangalore Apartment . Since I purchased, They increased around 15% price hike in final quote . As on today(6th December) they have not finished their work and I am keep chasing them! Entire team was super unresponsive from the starting point of time which is leading by Teju(relationship manager) and Riaz (Project manager) . They are very unprofessional in every means . After communicating many times I have not received any work plan or any definite time line to finish the entire thing . Took most of the measurements wrong in kitchen shelves, shelves are not fitting properly with poor quality of material . On top of it they damaged my existing wall, granites and kitchen sink and putting charges extra ! Not keeping any of the promises has been made by the team . I did several escalations within company to take care of my concerns which did not work. . Nobody responds . Was this information helpful? No (1) Yes (3)
Jan 9, 2023 Complaint marked as Resolved NoBroker customer support has been notified about the posted complaint. Verified Support Dec 09, 2022 NoBroker Customer Care's response Hi There, the delay caused in completing your renovation service was truly unfortunate. We always strive to ensure our quality standards are met with the customer's expectations and any hindrance won't be tolerated. We will certainly enhance your experience. Kindly help us with your registered contact details so that we can help you with a resolution asap.
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