NoBroker.in — nobroker relax plan service being denied after three days of purchase

Address:04-A2, Genesis Apartment, Outer Ring Road, Ibblur Village, Bengaluru, Karnataka, India - 560102
Website:www.nobroker.in

In order to get a rented house on 25th May, I purchased Nobroker Relax plan from Shriya, on 17th May, 2024.

I was assigned an Relationship Manager, Manjunath, who called me on 17th May evening and told me he will shortlist properties in the next hour. After that, nothing was done, 18th and 19th he was on leave and 20th I called him in the morning, he said he will shortlist properties but no reply.

I tried to get owner contact details but my mobile number and email are purposefully wrongly updated and inspite of sending mails and making calls they are not updating up correct email, probably because most updates on their website are old conctact where flats are already gone on rent.

this website is a fraud and needs investigation.

They just want to fool people in need and usurp their money. i Paid 7499+gst for this pathetic service.

i want a refund of my full amount.
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NoBroker customer support has been notified about the posted complaint.
May 20, 2024
Updated by miliheredia
It's been 3 days and I've only wasted time and my stress has increased ten fold .
Refund my money as soon as possible .
You'll only want to tie up customer
1., by updating their wrong contact details, in my case, mobile nos and email, both r updated wrongly, so that they don't receive owners contacts .
2. Relationship manager doesn't care, and doesn't bother to call even after 3 days, has a casual attitude ... Literally like ... #### you .

I want a full refund for lack of service . Else I won't even hesite to drag you to court .
The most pathetic service till date .
Complaint comments 

Comments

Hi There, our relationship managers make every effort to find a suitable property for you. Also, we always do a proper check before posting any of the properties on our platform. You can also use the "Report Abuse" option whenever you come across such properties. However, kindly share your registered number so that we can check on this and provide you with a resolution.
miliheredia's [Complaint's author] reply, May 20, 2024
But your relationship manager has not made any efforts in sending me any leads .
The minute you'll sign in the client, you'll don't care, this is shown from the attitude of your executive shriya .
Also, I have not received any intimation that my email id is updated .
Don't cry wolf .
Your relationship manager manjunath has still not called me neither has he updated any properties .
Hi There, as requested earlier, please provide us with your contact details so that our team can reach out to you and discuss your issue in detail.

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