Nobroker — just a marketing gimmick, useless services | cheats

Address:	122016
Website:	Nobroker.com

Harmanik sethi
Dec 11, 2018, 2:13 pm (6 days ago)
To deepshikha. Gupta, nobroker.in

Hi deepshikha & nobroker team,

To start with, i would like to let you know that i have finalized a property via a broker.

I am writing to inform about the same, and put up a request for refund of the fee charged by nobroker for the relaxed plan. The reason is very evident but still to be clear, i dont think you had the inventory to match my requirements and i feel cheated, the marketing guy made a false promise "we only onboard client when we realise there is inventory as per your requirement" and once signed up, here we are ~15 days later, only 7 contacted, 1 visited, and none matching my requirement even after flexing my requirement, increasing the preferred locations. Don't forget that too i browsed and shortlisted.

Secondly, a very important feedback that led to me wasting multiple days (Including a full sunday) visiting properties which were not even approachable forget about security and parking requirement. I strongly feel you dont have proper auditing of the data owners are sharing with you for the property and that is leading to wasting time of probable tenants. This completely negates your promise to "shortlist without visit - extensive information makes it easy" and no point having a rm if i need to spend so much time to even shortlist a property.

Since, the services have been unused with no fault from my end, rather being so much flexible with requirements, i think it is more than fair to demand a refund, and being compensated for wasting my time, energy & money and putting me in so much hassle.