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House, Apartment Rental
NoBroker

[Resolved]  Nobroker — made wrong room agreement by nobroker and now demanding extra money to correct it

Address:411040

Without confirming anything they did biometric scanning and when i said to biometric guy that name is not proper then that execute said to write mail to them. And ahead with biometric process. I wrote about it to them immediately. Now no broker is telling i have to pay extra for another visit of biometric guy. Why would i pay for their mistake.
Their mistake is that they are not at all transparent and they are not coordinating them self and now i have to pay price for their fault
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Sep 29, 2019
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Jun 27, 2019
Updated by Nandlalaji Singh And the worst part is their service is so so so bad. No separate complaint department, executive not letting to talk to senior. In mail they are keep on telling we will contact you ASAP but no response. no call back. And the executive is so stubborn that he is accepting their fault but still want me to pay for it. This is the way Nobroker is doing business. Please train your executive to be transparent. Resolve my issue
Verified Support
Aug 23, 2019
NoBroker Customer Care's response Hi, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at [protected]@nobroker.in
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Order no :[protected]

order date : 11/06/2019 20:59:06

Total RS.6488.82

Claimed for refund under MONEYBACK PLAN ACTIVATION option, but still not complete.
Reply
NoBroker Customer Care's response, Jul 5, 2019
Verified Support
Hi, This is certainly not the kind of experience we want you to have. Our team is looking into it on priority and we shall get back to you soon with an update.
NoBroker Customer Care's response, Aug 23, 2019
Verified Support
Hi, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at care@nobroker.in

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