[Resolved] Nobroker — money back guarantee by nobroker is a hoax

Ronnykm

Address:

Bangalore, Karnataka

I have taken nobroker super money back plan on 17th of november 2019. The main reason for me to take the plan was the money back guarantee. For 2 weeks there were no activities from nobroker side. Relationship manager barely given any information regarding their activity. No apartment photo has been taken and posted as promised in their website to my knowledge. I was disappointed after getting no reply to my countless messages. So i tried another source to find a tenant. After the agreement been made with my new tenant i requested nobroker for a refund. Till date there were no formal communication been made by nobroker showing reason for not refunding.

I have attached 1) the email that promised about the photoshoot. But to my knowledge photoshoot never took place
2) payment detail
3) activity shown to me on nobroker app on november 25th 2019
4) activity shown to me on nobroker app on december 3rd 2019

+4 photos

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Mar 9, 2020

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

NoBroker Customer Care's response Hello, kindly share your contact details via message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust.

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Comments

Byju vincent

As you already put on hold for not submitted rental agreement, now after submitting rental agreement too you are sending me again hold the money???

What is the reason to hold again??

I want the money back today itself, without fail.

No more delay. If you want to deduct 4% then do and send back today itself.

Regards
Byju

NoBroker Customer Care's response, Feb 7, 2020

Verified Support

Hello, kindly share your contact details via message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust.

Ronnykm

I have sent my detail via whatsApp to[protected]

NoBroker Customer Care's response, Feb 8, 2020

Verified Support

Hi Ronnykm, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.