Nobroker — NoBroker is not providing refund even after following up for a month.

I have opted for the Comprehensive property management services for my apartment in Bangalore and paid the deposit and fees. But due to large number of enquiries I got from outside, I have requested to cancel my plan and shared all the proofs that I got the tenant, adhering to their policies and requested for a refund. They refused to do the refund and my RM kind of threated me in saying the only option for you me is to go ahead with the plan so that I will get parts of the deposit back after 6 months. It was complete non sense and I refused to agree for it and requested for the full refund. Since then I have been calling every single day, sending mails including the senior managers of the RM and the escalation team. It has been a month and no action has happened. No replies to any of my emails nor do I receive any call backs. My RM's number is always busy and never returns any of my calls. I have availed other services from them including cleaning and am pretty happy with those services. When it was my turn to pay the deposit they used to call me and follow up every day to make the payment. But when I request to get my money back they are just dodging my calls and emails. I wanted to avail their property management services eventually in the future but if this is the kind of service they provide then I would not recommend anyone to fall for such a trap. If the issue is taking time to get resolved, at least educate your RMs to keep proper communication with the customer by updating them on the status and replying to their emails. Pathetic service ever!
Was this information helpful?
No (0)
Yes (0)
NoBroker customer support has been notified about the posted complaint.
Verified Support
May 31, 2023
NoBroker Customer Care's response
Hi There, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
Jun 05, 2023
Updated by suchi_us
I have already provided the requested information. The registered number is [protected].
Complaint comments 


Hi There, we always strive to provide the best comprehensive property management services to our customers and if you are eligible for a refund as per the T&C of the plan, we never delay initiating the same. However, kindly share your registered number so that we can check on this and get back to you with a resolution on priority.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    NoBroker Phone
    +91 81 0755 5666 [Whatsapp]
    +91 92 4170 0000
    NoBroker Address
    204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village, Bengaluru, Karnataka, India - 560102
    View all NoBroker contact information