Nobroker — NoBroker is not providing refund even after following up for a month.

I have opted for the Comprehensive property management services for my apartment in Bangalore and paid the deposit and fees. But due to large number of enquiries I got from outside, I have requested to cancel my plan and shared all the proofs that I got the tenant, adhering to their policies and requested for a refund. They refused to do the refund and my RM kind of threated me in saying the only option for you me is to go ahead with the plan so that I will get parts of the deposit back after 6 months. It was complete non sense and I refused to agree for it and requested for the full refund. Since then I have been calling every single day, sending mails including the senior managers of the RM and the escalation team. It has been a month and no action has happened. No replies to any of my emails nor do I receive any call backs. My RM's number is always busy and never returns any of my calls. I have availed other services from them including cleaning and am pretty happy with those services. When it was my turn to pay the deposit they used to call me and follow up every day to make the payment. But when I request to get my money back they are just dodging my calls and emails. I wanted to avail their property management services eventually in the future but if this is the kind of service they provide then I would not recommend anyone to fall for such a trap. If the issue is taking time to get resolved, at least educate your RMs to keep proper communication with the customer by updating them on the status and replying to their emails. Pathetic service ever!