My experience with Nobroker:
I started looking for homes on November 12th, 2022, and I tried websites like Nestaway, Housing.com, Magic Bricks, 99 Acres, etc., but even after 2 weeks of persistent and thorough searching, I was unable to locate any desired location within my budget and preferences. Pankaj Prasad, a "Nobroker" salesman, finally got in touch with me. He sold me the Relax Plan for 4100 Rs/- (including GST), assuring and promising that my "relationship manager", an "area specialist", would give me priority and special consideration. I, like a fool, fell for his pitch, believing that I wouldn't have to pay high brokerage fees.
Priyanks Mehta, my relationship manager, proved to be incapable. She sent me five properties in Bangalore's JP Nagar and BTM Layout the day after I purchased the "relax Plan, " but I didn't like any of them, so I called her and explained my housing preferences. She then called me back. My budget was 20K, which isn't too much to ask for a one-bedroom apartment with a modular kitchen, a balcony, and pet-friendly accommodations. After that day, she didn't follow up with me or send me additional property options. Due to her lack of interest, I was the one who used the app to look for houses, contacted the owners, and visited the homes.
She claimed that she would transfer my profile to the priority team when I expressed how urgently I needed to find a home in the week ending November 19th, but that was obviously a lie. Nobody got in touch with me or offered to help. When I got angry, I told her I was going to be homeless in a week. She responded by saying I couldn't find a pet-friendly house, which is strange because I've lived in three rented homes in Bangalore and none of them had any problems like this. After I gave feedback on the app, she completely stopped trying and only sent me one or two options.
Finally, I had to go back to housing.com and go through a broker to get a deal, and I had to pay the broker's fees on top of that. I simply can't believe I gave these con artists 4100 Rupees over the course of two weeks.
I called their customer service today to see if they could help me get my money back, but they flat-out told me they couldn't, but they could offer you other services like movers and packers, cleaning, painting, etc. at a lower cost.
I requested a refund of my money and an extension of the validity of my so-called "relax Plan" for the next two to three years from Priyanka's supervisor, but he refused, claiming that the plan's validity is only for 45 days. He had no interest in the issue or the problem and was only trying to protect Priyanka.
You can see how disappointed people are by these Nobroker people on Twitter. Although I am willing to take this to a consumer forum, I'm not sure if I will ever get my money back given how things operate in India.
Please do not trust these guys even if you see some good reviews, I repeat DO NOT TRUST these useless, lazy, incompetent, unhelpful people. WORST EXPERIENCE EVER!
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