[Resolved] Nobroker — payment on hold

[Resolved] Nobroker — payment on hold

R [email protected]

Hi team, Very very disappointed with nobroker app. I have not received my money. My tenant is asking to upload rental agreement on the app. He has made a payment to me worth rs. 50500/- now there xecutive is telling that we need rental agreement. We don"t have rental agreement and for refund also they are asking for 2% penalty charges. I am suffering from liquidity crunch and they have put my payment on hold and charging unnecessary penalties. Please take strict action against nobroker. I just want either process my money in the bank account or refund it to cardholder without charges otherwise i am going to complaint against you in the forum for my loss. Was this information helpful? No (0) Yes (1)
May 30, 2020 Complaint marked as Resolved They have sent me an email asking to upload rental agreement. They are not releasing my payment without rental agreement. My issue is at the time of making payment they have not mentioned anywhere to upload rental agreement. NoBroker customer support has been notified about the posted complaint. May 30, 2020 Updated by [email protected] My NRP Number is 1586150 May 30, 2020 Updated by [email protected] Their executive is telling me you should go through the terms and condition let me clear it I have not accepted any terms and conditions at the time of payment. There display shows that they will transfer the rental amount instantly without any further verification.
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