Nobroker — Refund no given even after Nobroker agreed to refund my subscription

Refund no given even after Nobroker agreed to refund my subscription.

Even after repeated follow up with nobroker team as on date zero response on refund on my subscription for 4 + BHK house for sale Rama Murthy Nagar near NRI Layout The Lotus park apartment.

From the day I subscribed mote than 98% of days my was showing inactive in my app.
Which I had brought to regular notice to NB team to resolve but every time they used to take minimum 6-7 days to resolve which as a customer I was loosing those days subscription.

At last I had request for mobile no change but even as on day they had not changed and informed me that that cont changed to their technical inability on their software.

Finally I raised final complaints to close my subscription and refund the full amount which I had paid for package which NB failed to service in all ways from the day one I had subscribed.

But as on date it’s been more than 45 days and I had not received any refund even after NB tram member informed me on mail that they are processing the refund.

Last I am awaiting to lodge a legal complaint on NB.