[Resolved]  Nobroker — Refund on a Money Back Plan

I took a money back plan 6499+18% gst on 30may 2020.
I was being said that i would get a refund once verified that the tenant is from other source. I was being assigned a relationship manager (Rm) by name rakesh reddy. I had quoted rs.1lk advance and 10, 500 rs.
My rm had requested to negotiate on advance which i had agreed upon.
I got a new tenant from olx within 1st week of june. I informed the same to my rm. On the same day. He said nothing to worry. I would be getting the refund if i get the rental agreement submitted through mail. I got the agreement done from nobroker itself by paying 479rs. I was being said i should mail the soft copy of the same. I mailed it once i received from nobroker. After a gap of almost 10 days my rm called up and said i should get it signed from tenant & email. I did that as well. After that no one were giving a proper solution. My rm was not at all available. I had to call many a times in a day to get my refund. Its more than a month since i requested for refund.
After these many hurdles now the rm call up and says sir yo had said advance of 1lk now you have negotiated on that, so i cant get a refund.
I have recordings of almost all the conversations.
Please help me out to get the refund.
+5 photos
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Aug 14, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2020
NoBroker Customer Care's response
Hi, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.
Complaint comments 

Comments

Dear OLX User,

We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

Thanks,
Team OLX
They are cheaters the same thing they have been doing for me for more that 4 months not transfrred my amount till date[protected] which they was supporse to transfeer by march 9 2020 for money back plan

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