[Resolved]  Nobroker — registration not done

Address:Thane, Maharashtra, 421204

They have taken an advance payment and promised me that the registration would be done in 5-7 days as the biometric machine is to be sent to haryana. It's been more than 15 days and they have not done anything. They have stopped replying to my mails and not answering my calls. They have failed multiple times after given commitments. The worst part is they don't call you and update about anything. You have to chase them and beg them to complete the process. They still dont it. Pathetic customer service. Would never try their service again and won't recommend this to anyone.

Nobroker - my application number is nob_16766 for your reference. If you do not resolve this by tomorrow, i shall escalate further.
Mr. Gupta, mr. Agarwal & mr. Garg, i am sorry to say, this company is nowhere near or moving towards your vision.
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Jan 16, 2020
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Dec 05, 2019
Updated by Naresh Haseja
Post the Nobroker team was notified about this, their executive Mr. Harshal Jadhav immediately called me and asked to mark this issue as Resolved as he promised me that he would get the biometric done on 1st / 2nd December 2019 latest and the registered agreement would take around 5 days, i.e. latest by 6th / 7th December 2019. The security deposit refund would happen around 18th December 2019.

Nothing has been done so far. I am very scared and stuck now as my current agreement expires on 8th December 2019 and if i don't submit a copy of new renewed agreement by 9th December 2019 morning, i wont be allowed to stay and the society would send me an excavation notice.

Sheer negligence and pathetic customer service by Nobroker.

Mr. Gupta, Mr. Agarwal & Mr. Garg (founders of NoBroker), are you listening???
Verified Support
Dec 14, 2019
NoBroker Customer Care's response
Hi Naresh, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at [protected]@nobroker.in
Complaint comments 

Comments

Dear team
T need to get refund for r no 231671, since from one month I didn't recived, am doing calls daily, and farwading mails, even though am not geting refund wat to do

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