[Resolved] Nobroker — rent not credited to my landlord

Sabarish Kannaa

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600032

I made a payment of 30000 rs through no broker on 12th feb when checked in app it said the owner would receive the amount in the account before 14th however when checked today it said the amount would be credited on 15th feb. Why they have not called me they said due to technical issues they couldn't call me... Even if there is some technical issue with calling why was it not updated in app.?

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Mar 18, 2020

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2020

NoBroker Customer Care's response Hi Sabarish, this is definitely not the standard of service our customers have come to expect from us. We would request you to share your contact details and allow us some time so that our team can work on the issue on a priority basis and get back to you.

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Comments

Hari Krishnan2903

Aug 26, 2021

No broker has not yet credited my amount to my landlord where it assured to be credited by 7.40 but even after 2 hrs they have not credited..this is completely unacceptable where they deduct amount in an instant but not crediting the receiver.

NoBroker Customer Care's response, Aug 27, 2021

Verified Support

Hi Hari, we always strive to process your rent payment on time. However, in few cases, we need to do certain checks from our end to ensure that the transaction is genuine. Having said that, we'd request you to share your registered contact details over the private message so that we can check on this and provide you with an update.

NoBroker Customer Care's response, Aug 28, 2021

Verified Support

Hi Hari, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.

Srinivas Thinnati

Sep 15, 2022

I rented yesterday amount of 25000, .But i dont have rent agreement. My amount is in hold and refunded. But not credited at this time to. Wat is the problem.