[Resolved]  Nobroker — rent payment

Tenant tried paying rent on my referral. This is the worst app we have ever tried for a payment. He has few months rent pending and thought to clear it. But i was fool that i suggest him nobroker. I came in their hoax with the banners of instant transfer and using cc. The maine things were hidden at the bottom with smal letters tnc which is equivalent to negligibly visible. They asked him for rent agreement, which we didnt made. I asked them to take the processing fees and refund me the rest of money. But they are charging double to me.
In addition to processing fees they are charging 4 percnt of the total amount.
Whn we buy some item and when it gets cancelled whatever may be the reason is. If the transaction gets cancelled, you will get full refund. Here is not the case like this. You got trapped and you have to pay the fees for using nobroker like its the biggest mistake of your life. They are real money makers in this way. Such a waste app and website. Even they are not zero brokers. They charge you fees for it.
Worst worst worst app
Nrp-326820
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Mar 18, 2020
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2020
NoBroker Customer Care's response
Hi, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.
Verified Support
Feb 16, 2020
NoBroker Customer Care's response
Hi Cool max, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at [protected]@nobroker.in
Complaint comments 

Comments

I have paid Rs. 20000 after finalising a property from no broker on a tenant plan. They never respond back to your calls. I would’ve called them up atleast a 100 times before asking back to refund. Please initiate my refund. I don’t want to proceed further with no broker!!
NoBroker Customer Care's response, Jan 29, 2020
Verified Support
Hello, kindly share your contact details via message at your earliest convenience. We look forward to speaking with you to resolve the issue and working towards earning back your trust.
NoBroker Customer Care's response, Feb 16, 2020
Verified Support
Hi Harish, as we have not received any details from your end which are needed to investigate the case. We are closing the query as of now. Feel free to reach out to us with your registered details so that we can help you.

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