Nobroker — repeated complaint from 4 months-no broker zero response

Address:	327 23rd crossHSR layout bengaluru -560102
Website:	www.nobroker.in

To
No broker
Payment of my refund money back plan is still pending from more than four months after my plan expired on march 9th 2020 in spite of sharing my bank statement still the amount is not transferred.

Repeated complaint to know why my refund is not done for months. Finally i start to proceed to send notice to no broker relationship manager akshay called me on friday 15 july 11:43am and said need some time to check and will get back within 48 hours but he has not turned up i am sure the same old stories will continue from no broker which is been happening from 4 months i have given four months time is it not enough.

Even if it takes years i am not going to leave no broker for giving me mental harassment. This is to inform if refund is not done i am going to send notice to owners of no broker who are responsible. Along with my refund / lawyer charges/ court charges all to be born by no broker.

For all service request given below from 1st april till 14th july i get in reply as below.

Hi hari,
Thank you for notifying us. We have forwarded this to the concerned team.

Please allow us some time, we will do the needful.

Can you please specify in which world your team is there. It is a surprise from four months your concerned team can not reply or call me. Time taken to process my refund is 140 days 3360 hours. Still not transferred till date[protected]

1st april service request no : 4897812

7th april service request no:4897812

14th april service request no:4938927

18th april service request no:4951129

7th may service request no : 5014494

4th june service request no : 5154132

11th june service request no : 5235324

16th june service request no : 5307574

24th june service request no :5420042

28th june service request no: 5478194

2nd july service request no : 5532030

6th july service request no: 588581

9th july service request no:5608351

14th july service request no : 5644614

18th july service request no : 5678412

25th july mail sent again

I have made more than 65 calls to no broker to know the status but no one answered my calls or they called me back. The mail sent by akshay had wrong transfer details. Its clear that the amount is transferred to another person account.

1. My order id :[protected] transaction date 9 jan 2020 transaction time 10:17 am

2. Mail received on april 23th 2020 that refund is processed which has not happened till date 9th july 2020.

3. Refund mail sent by akshay had wrong order id[protected] with wrong transaction date mentioned as 20th may wrong transaction time as 1:16 pm.

Finally i found out the mistake that amount is transferred to another person account how can no broker be so careless it such pain to follow for more than 4 months. Any how details are given above. Refund my amount to correct account immediately.

Last time when i have given the complaint you have mentioned as resolved what is resolved nothing dont give fake information to consumer complaint portal i have cleared said i have shared the bank statement. I have not recieved any call or mail till today[protected]

Regards
Hariharan
[protected]