Nobroker — shifting services of nobroker

Address:380015

I hired no broker to shift my goods from Bangalore to Ahmedabad on 5th Jun. Before giving this contract to Nobroker, their sales team was calling and telling that everything will be smooth etc.,

on 5th Jun we realised that nobroker is agent and has given contract to Metro logistic. They packed the goods . contract Delivery date was supposed to be in 4 to 5 days( till 9th Jun).

We called no broker on 9th and its Manager - Milan told us that it will be delivered by 12 th as there were holidays. Again we called on 12th Jun and found that delivery will happen on 14th Jun. Post that on 14th Jun we were told that delivery will happen on 14th Jun. We waited till evening and delivery did not happen, Post that we called on 15th Jun, and found that goods were never reached to Ahmedabad. It will take more time.

No Broker called its agent Beer singh and found that he was threatening us that 11 days are nothing and it will be delivered as per their whims and fancy.

I don't know when goods will be delivered, there is no update from No broker and we found that No Broker does not have escalation matrix also.

No Broker does not display its founders name also.

I wish Nobroker improve their services and deliver our goods asap.

Awaiting Nobroker response.

Regards,

Deepika

My customer reference is given below:

CRN Number: PM 254624
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