[Resolved] Nobroker — stating false promises and looting your hard earned money | |||
Plan opted :- relax plan @ 3500/- for 50 contacts Date :-08/08/2019 Relationship manager assigned :- mohammed faraz ([protected]) Plan description according to nobroker :- 1. Personal relationship manager (Rm) will be assigned. 2. He will take our requirements of ideal home and give us suggestions. 3. He will personally call the owners and schedule property visits on behalf of me. 4. Customer is no more required to spend time calling and discussing with numerous house owners. The assigned rm will do the same. What exactly happened :- 1. Rm is assigned as expected. 2. Rm took my requirements clearly - but he started sharing irrelevant properties. Then i myself shortlisted properties and asked rm to schedule a meeting for them (So, customer needs to go through all the property listings on the site, even if he opts for relax plan) 3. Rm booked appointment for the 6 shortlisted properties. So i thought, as promised, i no need to waste my time calling all owners, because rm did it and scheduled appointments behalf of me. I traveled 20 kms to visit homes as per scheduled appointments but, out of 6 owners, 3 of them were not available due to some reasons and asked me to visit later. 1 number is switched off. So, what exactly did rm do for me? I was like a dog in the middle of the road calling all the owners one by one. In short, rm neither suggested me any good properties according to my needs nor he scheduled proper meeting with owners. I dont know for what reason i paid 3500 rs. Please refund the same and stop looting customers. Was this information helpful? | |||
Oct 8, 2019 Complaint marked as Resolved NoBroker customer support has been notified about the posted complaint. Verified Support Aug 14, 2019 NoBroker Customer Care's response We regret the inconvenience you had to face. we request you to share your contact details or you can write to us at [protected]@nobroker.in. we will look into your issue on a priority basis and get back to you asap.
Verified Support Aug 23, 2019 NoBroker Customer Care's response We would like to inform you that according to plan policy which you have purchased is a nonrefundable plan and on checking found that the RM has provided the property details available on DB as per your requirement. if you still facing any issue let us know at [protected]@nobroker.in. we are happy to help you.
Verified Support Aug 28, 2019 NoBroker Customer Care's response Hi, we would like to inform you that your query was addressed and resolved by the team. If you are still facing any issue please let us know at [protected]@nobroker.in
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