[Resolved]  Nobroker — Urgent: Project 7783492

Dear Nobroker interiors team,

I am writing to bring to your immediate attention some significant concerns related to the ongoing project Vignesh-7783492.
1. Missed Deadline: The project, which commenced on July 22, 2023, was initially committed to being completed within 60 days, i.e., by September 22, 2023. Unfortunately, this timeline has not been adhered to, causing considerable inconvenience.
2. Canceled Housewarming Ceremony: In anticipation of the project's completion, I had scheduled a housewarming "Griha Pravesh" ceremony for October 24, 2023, and invited relatives and friends who made travel arrangements from various locations. Regrettably, due to the non-completion of the project, the "Griha Pravesh" had to be canceled, resulting in both financial loss and embarrassment.
3. Incompletion and Lack of Communication: Despite numerous reminders and requests to the Nobroker Interiors team, the project remains incomplete as of today. The handover has not occurred, and several outstanding works are pending.
4. Subpar Work Quality: The dissatisfaction with the service is exacerbated by the subpar work quality observed thus far. In light of these issues, I kindly request you to visit the site to assess the situation firsthand.
5. Reimbursement of not installed CNC jali in Pooja room: Pooja CNC (Rs. 46, 466.86) is not fitted
6. Penalties According to Policy: According to the Nobroker Interiors Policy, penalties are applicable in such cases. Please refer to the attached policy document for details. Please confirm how much is the penalty payable from Nobroker Interiors.


Some of the pending works are:
1) Locker partition in the Wardrobe not made
2) Cushions not fixed for the stools
3) Drawer handles for wardrobe
4) Keys for four wardrobes
5) Pooja room glass doors are falling as the screws are not fixed properly and very few latches are made.
6) Pooja CNC (Rs. 46, 466.86) is not fitted
7) Push to open drawers and shutters are not working. Not fixed properly.
8) Quality check of the entire interiors work is not done
9) Deep cleaning not done
10) Any other work that is pending that can identified during joint audit.

I urge you to expedite the necessary actions to address these concerns promptly. Your immediate attention to this matter is highly appreciated.

Regards,
VS