NoBroker.in — relax plan service

jshilpa

from Bengaluru, Karnataka

Address:	374, 23rd Cross Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102, Bangalore, Karnataka, 560102
Website:	www.nobroker.in/‎

I subscribed to nobroker relax plan thinking that i would get some help and assistance in finding appropriate rental property.

Right from the time i paid money till day which is the third days of the service, i am the person who is doing all follow up and calling the relationship manager and making all the inquiries. The rm only makes false promises and does not provide any details. Name of the rm is mr thomas. I also spoke to customer case support (Ms neha and ms shalini) and they were not ready to pass me th number of the authority where i can complaint the same.

I already feel cheated. I want refund of my money. I don;t need their service anymore as i figured out that they are of no help here.

Can you please help me getting my money refunded back?

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NoBroker customer support has been notified about the posted complaint.

Apr 13, 2019

Updated by jshilpa Customer Care Supervisor by name Kavya called and she kept advocating for the RM Mr Thomas. She said the money is non-refundable. However she was reluctant to change the RM as well.

So what is the resolution to this now ? Non-refundable money with no service. Is that what NoBroker Relax Plan service means ?

There is no numbers of the management or the authority where this can be escalated. Its all internal team.

I have to find out someone on the inside to get the contacts of the higher authority and escalate this along with the names of the people involved.
Mr Thomas RM, Kavya the Customer Care Supervisor, Customer Care Support team Neha and Shalini.

Can anyone help me here ?