Noida Traffic Police — no information of challan issued and violation

2 e - challans were issued by noida police on yamuna express way in nov 2018. I was not informed through sms or else.

I have checked it on m-parivahan app. There is no mention of the violation i have commited. I would like to know the reason with proof before payment.

I also would like to know the online provisions to pay the challans.

I have checked the receipt of both the challans on app and there is not mention of any traffic violation rule.