Nokia — Damage of mother board in the initial 5 months and now pannel got damaged

Hi Nokia Team,
I purchases an smart TV in Sept'21 and after first 5 months motherboard got damaged and a person took service charges and got it repaired. Again after 6 months the issue started persisting and screen was becoing black and I tried reaching out the customer support and a person came to my place again charged me visiting fees and told that the Pannel is damaged and needs to be replaced. I again tried reaching out to the customer support but was not getting any resolution and now its almost 2 months when I am getting an answer that uts out of warranty and nothing can be done. And if I want to get it repaired I need to Pay 80% of the product value which is around 16k.
My question is to the Nokia team that is the type of product being manufactured by Nokia where in the first 5 mnths Mother board gets damaged and after another 6 months Pannel is damaged.
Also the customer support is just pathetic, they dont listen to the concern instead try to make them more hyper without any resolution. Worst experience I had today qhile speaking to Kritika.
I am just uploading the invoice copy for your reference.
Expecting for some solution to it.

Regards
Sunny Saluja
[protected]
Was this information helpful?
No (0)
Yes (0)
Nokia India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7892
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information