Nokia — Delay in Return pickup and refund of my Nokia 107.9 cm (43 Inch) Full HD LED Smart TV

Address:

India

I purchased Nokia Nokia 107.9 cm (43 inches) Full HD LED Smart TV on 13.06.2021. Within one year I faced a display problem. I registered a complaint on 12.06.2022 and the tech arrived on 15.06.2022 and told parts to be replaced.

On 22.06.2022 I received a mail from Mubeena - Team Nokia Product Support by Flipkart (attached below the mail details )
[protected][protected][protected][protected][protected]---

Dear Customer,

Thanks for writing in.

We’re sorry to let you know we will not be able to repair your TV as few parts of the product are unavailable at the moment. However, since the product is defective, we will process it with the Refund return.

We have sent mail on your registered email id. I would request you to please share your bank details on the same NEFT mail to proceed further.

Note: While replying to this email please make sure that the subject line is not edited.

For further queries or assistance, feel free to revert to this mail or call us at[protected].

Thanks,
Mubeena A
Team Nokia Product Support by Flipkart

[protected][protected][protected][protected][protected]----

But from 23.06.2022 to today (19.07.2022) I am following up with Nokia Flipkart & Flipkart customer care numbers and through mails
customer care number: Nokia Flipkart: [protected]
Mail Id: Nokia Flipkart: support.[protected]@flipkart.com

There is no solution from any of you/them. They are simply told to wait for 24 hours or wait for 2 more days or give some dates to wait...

I am totally fed up with dealing with Nokia/Flipkart for these issues..

I am writing this after following up with these people for almost 1 month so that at least now they can take some action on solving my concern...

I am attaching my invoice, extended warranty, and Flipkart order return status in app details also for your reference