Nokia — Faulty tv

Reg OD[protected]
Product nokia 139 cm(55")tv

We bought a tv from.flipkart in August and after a few days found that it is not working properly..we logged a complaint at flipkart call centre and a technician came from nokia and told us that tv has technical faults and it has to be replaced or we will get a refund for it..

We have been trying since then to contact flipkart and nokia both to solve our problem ..we got numerous mails from flipkart asking for the bank details which we provided many times only to get the answer that they are not responsible for it and nokia will look into the matter..

We made numerous calls to nokia but no action has been taken since date, nokia is not willing to do anything in this matter..
We are left with absolutely no option other than going to the consumer court filing a complaint against the company for fraud...

Writing to the company is our only option as no other responsible persons phne no. or id is available anywhere and talking to call centre people is simply worthless.

I would like nokia to contact me on [protected] or my alternative mail id [protected]@gmail.com in this regard..