[Resolved]  Nokia India — fraud warranty

Address:www.nokia.in, New Delhi, Delhi, 110011

Dear sir, i buyed, a nokia handset, which has become biggest mistake of my life. I buyer the mobile on october and 6 months has passed, i am having issues in charging as we all know the handset has a one year warranty, i visited service centre, they promised to repair it within a week but they didn’t. After 1 month i complained it to nokia customer service. I raise the issue on their toll free number with mr abhijeet verma, a conference call is connected to william mobile clinic (Mizoram, aizawl) in which the dealer clearly told that nokia is not providing them with required parts due to which they are unable to repair my mobile. Since it is nearly 1 month passed, and no resolution is provided to me, by the customer service team, they has just apologised for the same and promised me to send a new phone for their faults. The same has also not be done as their promise. So i like to draw your attention in this regard, that nokia india is doing service fraud and will request everyone in india to not buy a nokia phone. Because you are not going to get any warranty.

fraud regarding warranty terms
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Jul 30, 2020
Complaint marked as Resolved 
Issue Resolved. Thanks Consumercomplaints.in
Nokia India customer support has been notified about the posted complaint.
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