Nokia India — got defect piece

Madhusudhan Komatireddy

from Suriapet, Telangana

Address:

Hyderabad, Andhra Pradesh, 501401

I have purchased nokia 1 in big c (Medchal branch) store they opened the sealed box infront of me only after 2 hours i found touch issue in that phone and asked big c people they said go to service centre they'll give doa letter sothat we can give new piece, but service centre people said it will take 2-3 days. Nokia why dont see every piece is working properly or not before packing, and not giving a new piece instantly because i found problem within 2 hours only.

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Nokia India customer support has been notified about the posted complaint.

Dec 18, 2018

Updated by Madhusudhan Komatireddy Purchased date 16.12.2018

Dec 19, 2018

Updated by Madhusudhan Komatireddy After Two Days Service Center people said we are unable to give DOA they said we repaired your mobile you can use, why should I use a repaired phone when I gave money for a new mobile...NOKIA cheating public by selling defect phones in offline mode. Do not buy NOKIA in offline mode.