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Nokia India — Group sms and cortana not working

Address:Shimla, Himachal Pradesh, 171002

Hi, i am unable to send group sms from my lumia 730 (Window 10) handset, every time it shows "unable to send try again". I have checked my sim and its working in another handset.
Also cortana is not working, on pressing "ask my anything" its getting crashed..

Speak to customer care many time but issue not resolved.
Can someone help me on these issues.
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I have bought Nokia Lumia 730 two years back.All other Nokia Lumia versions got 4G update but Lumia 730 still awaiting for it.This is injustice with Lumia 730 users.
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