Nokia India — in line order

Address:

Thane, Maharashtra, 421201

I ordered a phone from nokia official website on 17th of august. paid the part amount as Giftcard and part as Cash on Delivery. on 20th august delivery boy came and told me to pay the full amount, i refused to do so, he returned the parcel saying cash was not available. i complained on nokia official website had chat wit them they told me your problem will be resolved in 24 to 48 hrs and i mailed them about same. on 23rd august i get a call from delivery boy sayin your parcel will be delivered today you have to pay full amount. i again refused and again complained to nokia again had chat with them they again told me your problem will be resolved in 24 to 48hrs. on 25th august i got message saying address difficulty and same on 26th august on 27 august my parcel was returned without calling or texting me. today on 28th august i again complained to nokia they again told me your problem will be resolved in 24 to 48 hrs.